Walmart Trailer
Loading App
Helping warehouse workers quickly and efficiently load freight onto trailers
Walmart Overview
Walmart is an American chain of retail department, and grocery stores, known for being the largest company in the world by revenue. It is also the world's largest private employer with approximately 2.2 million employees.
Trailer Loading App Overview
Trailer Loading App guides warehouse workers to load freight in a time-efficient manner while utilizing trailer space and accommodating the delivery routes.
Roles and Responsibilities
Sole product designer responsible for the entire end to end experience. I worked very closely with my PM to gather requirements and led the research effort to further define requirements and features. I collaborated with the engineers and stakeholders, and presented design iterations and mockups throughout the process. Some of my responsibilities include:
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Stakeholder interviews
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Gather / define requirements
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Define user stories
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Usability testing
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User research
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Create user persona
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Define user flow
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Wireframing
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Mockups / Prototyping
The Challenge
Walmart's warehouse workers are not given the proper tools and processes necessary to quickly and efficiently load freight onto trailers.
"How might we design a tool that provides clear and accessible guidance to efficiently load freight so that warehouse workers can feel more confident loading trailers?"
The Process
Visiting and understanding the warehouse space
Trailer Loading App guides warehouse workers to load freight in a time-efficient manner while utilizing trailer space and accommodating the delivery routes.